SkyCare provides expert medical repatriation for patients travelling with infectious disease. Every case is handled in line with UK infection prevention standards and international air transport protocols. Whether you’re a private family, insurer, or hospital, we ensure safe return with clinical integrity and discretion.

Specialist Transport for Infectious Patients

SkyCare provides safe, clinically managed transport for patients with infectious diseases, suspected contagious conditions, or those needing aerosol-generating procedures (AGPs). We operate across the UK and Europe by air and road, using dedicated isolation protocols and equipment.

For high-risk cases, we use the CAPSULS Patient Isolation Unit (PIU) — a sealed, negative-pressure system that minimises contamination and fits both our aircraft and HDU ambulances.

Our staff are trained in infection control and AGP management, ensuring every transfer is secure, efficient, and compliant with UK and international standards.

The CAPSULS Patient Isolation Unit Aerosol Generating Procedures transfer

What Conditions Can Be Repatriated?

We routinely manage medical flights for patients with confirmed or suspected infectious conditions, including:

  • COVID-19 (including post-COVID complications)
  • Multi-drug resistant infections (e.g. MRSA, ESBL)
  • Tuberculosis (TB)
  • Gastrointestinal infections (e.g. Norovirus, Clostridium difficile)
  • Suspected tropical or travel-related infections (e.g. malaria, dengue, hepatitis A)

Each case is medically reviewed in advance, and appropriate infection control measures are put in place before departure.

Patient isolation unit used during infectious disease medical repatriation

Infection Control During Flight

We use purpose-designed equipment and protocols to prevent cross-contamination during transport. Our services include:

  • Medical isolation units (e.g. CAPSULS™ Patient Isolation Unit)
  • Full PPE for crew and clinical team
  • Pre-flight clinical clearance and documentation
  • Disinfection procedures before and after transfer

In addition, our team liaises with ground ambulance providers and hospital admission teams to ensure continuity of care on both ends of the journey.

Diagram of patient isolation unit with infection control features labelled

Who We Help

We support:

  • Private families seeking urgent medical flights home
  • International assistance companies and insurers
  • Hospitals and embassies arranging overseas medical transfers

Whether it’s a returning UK resident or a visitor needing care abroad, we deliver safe, clinically governed transport under infection-aware protocols.

SkyCare air ambulance at Biggin Hill Airport ready for Isle of Man TT medical evacuation

24/7 clinical coordination for urgent repatriation of patients with infectious conditions.

Need Help Repatriating an Infectious Patient?

SkyCare specialises in complex medical repatriation, including the safe transport of patients with infectious or suspected infectious diseases. Our team is available 24/7 to offer guidance, assess clinical suitability, and begin planning without delay. We understand the time pressure and sensitivity that often surrounds these cases — especially when hospital discharge, cross-border coordination, or ongoing treatment is involved.

All repatriations are reviewed by our in-house medical team and handled in accordance with UK infection prevention guidelines and airline protocols. Whether you’re an insurer, case manager, hospital, or private individual, we’re ready to take the lead and deliver a secure, fully governed transport solution.

Contact SkyCare today to speak with our medical coordination team and receive immediate support.

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What our clients say.

Rehan Image
Rehan

Commercial Medical Escort from Boston, MA to London

SkyCare made a complex overseas transfer from Boston to London feel effortless. Craig and Sarah were outstanding — calm, professional, and always in touch. They handled everything, from visas to flight logistics, with genuine care and attention. The costs were very reasonable, but it was their empathy and support for both patient and family that made all the difference. I can’t recommend them enough.

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Paul Trent

Vietnam to London — Medical Repatriation by SkyCare.

Fantastic professional company. We couldn’t have done this without them. My friend suffered a stroke and was paralysed on the right side. Due to a technicality, his insurance wouldn’t cover repatriation, so we had to go private. If anyone is ever in the same position, I wouldn’t hesitate to recommend SkyCare. They made a stressful situation feel manageable, and I’m so grateful for their calm, capable support throughout.

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Jane Martin

France to UKSki Injury Repatriation by SkyCare.

Fantastic service. I was repatriated from France after a skiing accident with multiple injuries. We contacted Craig at 4am and by 10pm I was home — ground ambulance, air ambulance, and ground ambulance again. Everything went smoothly with incredible medical care and kindness. After two miserable weeks in hospital, I finally felt safe and supported. I cannot thank SkyCare enough and wouldn’t hesitate to recommend them.

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Rob Campbell

Vietnam to London — Stroke Repatriation by SkyCare.

Amazing team of people. My brother had a stroke in Vietnam and the insurance company were useless. SkyCare guided me through the process, sorted everything out, and got him safely home. The whole team were fantastic, but special thanks to the medical crew — Adam and Sarah — who flew out and did an incredible job. I can’t recommend SkyCare enough for their calm, professional help in such a difficult time.

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Lisa

UK to Malaysia — Long-Haul Medical Repatriation by SkyCare.

If you’re in the UK looking for a repatriation company, I couldn’t recommend SkyCare enough. They arranged medical transport for my dad from London to Kuala Lumpur — a 12-hour flight. From my first message, they responded quickly and handled all documents and approvals efficiently. Huge thanks to Craig for making everything smooth and to Nurse Nav for caring for my dad the whole way home.

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Jason and George

Spain to UKStroke Repatriation by SkyCare.

SkyCare were brilliant with us, helping to bring my dad home to England after he suffered a stroke in Spain. From the moment we reached out to the day of the repatriation itself, the entire team showed professionalism, compassion, and expertise. We felt fully supported and reassured throughout the process. Thank you to everyone involved — I wouldn’t hesitate to recommend SkyCare to anyone in a similar situation.

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Pete McNair

Las Palmas to UK — Air Ambulance Repatriation by SkyCare.

Thank you to Craig and Ben for organising our return home from Las Palmas. My dad was extremely anxious about the process, but everything ran so smoothly at every stage. Mum is now safe in Maidstone Hospital, and she’s just happy to be somewhere she can easily communicate. The whole experience was calm, compassionate, and professional — we really appreciate everything SkyCare did to make it seamless.

— Pete McNair (via email)

Accreditations

SkyCare Repatriation proud members of BBGA

British Business & General Aviation Association

SkyCare Repatriation proud members of European Business Aviation Association

European Business Aviation Association

Pilatus PC12NGX Air Ambulance Aircraft proudly supplied by Pilatus.

Pilatus Fleet

AOC (Air operator certificate) #2480

National Business Aviation Association

Regulated by the Care Quality Commission

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