What Are the Types of Medical Repatriation?

When planning a patient’s return from overseas, understanding the types of medical repatriation is essential—not just in terms of the transport itself, but the medical staff who accompany them. Many people assume the main choice is between air ambulance and commercial escort. However, the real clinical decision lies in determining the right grade of care: paramedic, nurse, or doctor.

Clinical Assessment Comes First

At SkyCare, every case is reviewed by our medical team based on complexity, stability, and risk. We liaise directly with the treating hospital to examine discharge notes, scan results, and the patient’s ability to tolerate movement. As a result, we can design a repatriation plan that matches medical needs precisely.

Matching the Escort to the Patient

Therefore, we don’t just choose a vehicle—we assign the right staff. A straightforward fracture may only need a paramedic. But someone recovering from surgery or showing neurological symptoms might require a critical care nurse or even an ICU doctor. In contrast, less complex cases may safely travel on a stretcher with basic monitoring.

Tailored Care for Every Scenario

Whether your situation involves older people, frailty, respiratory issues, or post-operative care, we’ll ensure the safest medical escort is in place. Our team is available 24/7 to advise, plan, and act fast. Above all, our mission is to bring patients home safely—with the right team by their side.

Travel health risks and repatriation decisions can vary by region and condition. For additional background, patients and families can consult the UK government’s official travel health advice before making arrangements.

Level 1Low Acuity

These patients are medically stable and need minimal support during their journey. They are often mobile, conscious, and do not require constant medical supervision. This category typically includes patients with simple fractures, post-operative recovery (with no complications), or older travellers who need some assistance.

Typical Crew: Nurse or paramedic
Transport Type: Commercial medical escort or basic air ambulance
Support: Airport meet-and-greet, assistance with luggage and mobility

Medical escort caring for patient on a commercial flight

Level 2 Medium Acuity

Patients in this category need active medical support and monitoring during travel. They may be oxygen-dependent, recovering from more involved surgery, or managing conditions that could deteriorate in-flight. They are stable but require the presence of a medical professional throughout the journey.

Typical Crew: Paramedic and/or doctor
Transport Type: Dedicated air ambulance
Support: Full ground ambulance, airside access, and medical equipment

Level 3 High Acuity

Level 3 patients have complex medical needs requiring full clinical oversight and possibly intensive care-level interventions. These cases may involve head injuries, stroke, ventilator support, or multi-trauma cases. Our critical care teams manage every detail of stabilisation, monitoring, and advanced care throughout transport.

Typical Crew: Doctor and critical care nurse or paramedic
Transport Type: ICU-grade air ambulance with full life support
Support: Bespoke clinical planning, hospital coordination, specialist transfer

               

Our Objectives for Every Air Transfer

  • To move each patient to the right place, at the right time, for the right care — as close to home as possible — using the appropriate team and mode of transport.
  • To ensure seamless, efficient continuity of care across all stages of the journey.
  • To deliver every transfer with maximum safety, comfort, and dignity, while minimising pain, anxiety, or distress.

With our own fleet of ground ambulances and dedicated air ambulances, SkyCare delivers high-quality, medically tailored repatriation — always with compassion, dignity, and clinical excellence.

Let our clinical team take the lead — we’ll handle the details, so you can focus on your family.

Ready to Arrange a Medical Repatriation?

Our medical repatriation process begins with a clinical review — not guesswork. Every patient is assessed by a senior clinician, who determines the appropriate category of care, crew, and transport plan based on medical stability, risk, and urgency. We handle all communications with the treating hospital, ensure documentation is complete, and coordinate with UK receiving teams for a safe, structured handover.

With SkyCare, families are supported — but the clinical decisions are made by professionals who understand the complexities of in-flight medical care. Whether your loved one needs oxygen, monitoring, mobility assistance or critical care in the air, we assign the right team to deliver a safe, dignified journey home.

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What our clients say.

Rehan Image
Rehan

Commercial Medical Escort from Boston, MA to London

SkyCare made a complex overseas transfer from Boston to London feel effortless. Craig and Sarah were outstanding — calm, professional, and always in touch. They handled everything, from visas to flight logistics, with genuine care and attention. The costs were very reasonable, but it was their empathy and support for both patient and family that made all the difference. I can’t recommend them enough.

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Paul Trent

Vietnam to London — Medical Repatriation by SkyCare.

Fantastic professional company. We couldn’t have done this without them. My friend suffered a stroke and was paralysed on the right side. Due to a technicality, his insurance wouldn’t cover repatriation, so we had to go private. If anyone is ever in the same position, I wouldn’t hesitate to recommend SkyCare. They made a stressful situation feel manageable, and I’m so grateful for their calm, capable support throughout.

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Jane Martin

France to UKSki Injury Repatriation by SkyCare.

Fantastic service. I was repatriated from France after a skiing accident with multiple injuries. We contacted Craig at 4am and by 10pm I was home — ground ambulance, air ambulance, and ground ambulance again. Everything went smoothly with incredible medical care and kindness. After two miserable weeks in hospital, I finally felt safe and supported. I cannot thank SkyCare enough and wouldn’t hesitate to recommend them.

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Rob Campbell

Vietnam to London — Stroke Repatriation by SkyCare.

Amazing team of people. My brother had a stroke in Vietnam and the insurance company were useless. SkyCare guided me through the process, sorted everything out, and got him safely home. The whole team were fantastic, but special thanks to the medical crew — Adam and Sarah — who flew out and did an incredible job. I can’t recommend SkyCare enough for their calm, professional help in such a difficult time.

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Lisa

UK to Malaysia — Long-Haul Medical Repatriation by SkyCare.

If you’re in the UK looking for a repatriation company, I couldn’t recommend SkyCare enough. They arranged medical transport for my dad from London to Kuala Lumpur — a 12-hour flight. From my first message, they responded quickly and handled all documents and approvals efficiently. Huge thanks to Craig for making everything smooth and to Nurse Nav for caring for my dad the whole way home.

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Jason and George

Spain to UKStroke Repatriation by SkyCare.

SkyCare were brilliant with us, helping to bring my dad home to England after he suffered a stroke in Spain. From the moment we reached out to the day of the repatriation itself, the entire team showed professionalism, compassion, and expertise. We felt fully supported and reassured throughout the process. Thank you to everyone involved — I wouldn’t hesitate to recommend SkyCare to anyone in a similar situation.

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Pete McNair

Las Palmas to UK — Air Ambulance Repatriation by SkyCare.

Thank you to Craig and Ben for organising our return home from Las Palmas. My dad was extremely anxious about the process, but everything ran so smoothly at every stage. Mum is now safe in Maidstone Hospital, and she’s just happy to be somewhere she can easily communicate. The whole experience was calm, compassionate, and professional — we really appreciate everything SkyCare did to make it seamless.

— Pete McNair (via email)

Accreditations

SkyCare Repatriation proud members of BBGA

British Business & General Aviation Association

SkyCare Repatriation proud members of European Business Aviation Association

European Business Aviation Association

Pilatus PC12NGX Air Ambulance Aircraft proudly supplied by Pilatus.

Pilatus Fleet

AOC (Air operator certificate) #2480

National Business Aviation Association

Regulated by the Care Quality Commission

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