Neonatal Ambulance Service London
Specialist neonatal ambulance service available for repatriation, uplift transfers, and both short- and long-distance journeys across the UK and Europe.
Neonatal Transport Services
SkyCare Repatriation is a specialist CQC-regulated neonatal transport provider dedicated to delivering safe, timely, and expert transfers of neonatal patients. Our service is designed to support hospitals and patients receive the right level of care at the right time—without placing additional strain on hospital’s resources.
How We Can Support Your Hospital
We understand that arranging neonatal transfers can be challenging, especially when internal resources are stretched. Our service offers fully equipped, 24/7 neonatal transport with an experienced medical team, allowing your staff to focus on providing care within the ward while we handle the transfer.
Why Hospitals Trust Us
✔ 24/7 Availability – Our team is operational around the clock, ensuring urgent and routine transfers can be carried out whenever needed.
✔ Specialist Transport Team – We provide a dedicated team of neonatal transport nurses, doctors, and consultants, many of whom have over a decade of experience in neonatal retrieval and critical care transport. Our Chief Medical Officer is a neonatal specialist with extensive global transport experience.
✔ Keeping Your Staff on the Ward – Instead of pulling your own nurses and doctors away for transfers, our team handles everything, ensuring your NICU remains fully staffed to care for other babies. Or if you prefer, choose to send your own team with support from our specialist drivers.
✔ Dedicated Ambulances – We operate our own neonatal-equipped road ambulances, ensuring we can transport patients quickly and safely, whether within the UK or internationally.
✔ Regulatory Compliance & Safety – As a CQC-regulated provider, we adhere to the same strict standards as NHS neonatal transport teams, ensuring high-quality care and robust governance.
✔ Advanced Neonatal Equipment – We are an early adopter of the innovative BP37 active heating system which allows our BabyPod mini incubator to carry babies from 1 to 8 kg. We have dedicated neonatal monitoring, syringe pumps and full resuscitation equipment, creating a mobile NICU environment that ensures the highest level of care during transit.
✔ Advanced Respiratory support – we can provide invasive ventilation, BiPAP/DuoPAP, CPAP and High Flow Humidified Oxygen (Optiflow / Vapotherm) with correctly sized masks, prongs and cannulae
✔ Seamless Coordination – We work directly with NHS neonatal networks, handling all transport logistics, from bed coordination to communication between referring and receiving hospitals.
✔ Rapid Response & Proven Track Record – Our team is trained to mobilise quickly, minimising delays that can impact patient outcomes. With a strong history of successful transfers, we have safely transported newborns across the UK and internationally.
Tailored to you
- Urgent transfers when an uplift to a higher level of care is needed.
- Wait and Return for outpatient appointments and clinic reviews.
- Elective or repatriation transfers for stabilised neonates returning to their local hospital.
- Long-distance or international transfers, where our own dedicated air ambulance service offers a safe and efficient alternative to road transport.
- Overflow support when NHS neonatal transport services are at capacity.
Feedback
What our clients say.
Commercial Medical Escort from London to Bulgaria
I couldn’t praise Craig and the team more! Craig was a literal life-saver and helped me so much during one of the toughest times in my life. He organised everything in less than 24 hours. If you ever need medical repatriation, SkyCare are the one and only choice you should be considering.
Following a very poor and frustrating experience with a medical insurance company who seemed focussed only on delaying matters we contacted SkyCare to organise medical repatriation for a family member we needed to get back to the UK. From start to finish we felt SkyCare offered the highest level of service obviously wanting the best medically for our relative but also professionally and speedily dealing with the necessary administration and formalities when coming from Iceland to the UK…
“The team at SkyCare could not have done more in supporting me getting my partner home. The transfer care was second to none and the support leading up to the transfer was excellent. David (complete with his broken leg) arrived back to a bed in an NHS hospital arranged by SkyCare. There really are not enough superlatives to describe the difference Craig, Ben, Ross etc all made. Thank you.”
“SkyCare have truly been lifesavers for us and our daughter who was taken ill overseas. They not only arranged the escorted flight home for our daughter but undertook all the hard graft of locating and liaising with the relevant UK hospital to get our daughter admitted directly on arrival in the UK. First Class Service!”
I’m so grateful to Craig and the team at SkyCare for guiding us through a difficult period. The team were always responsive and went above and beyond to assist our specific circumstances and challenges, to find a solution that was a safe and practical for us. They were personal and professional and treated us with sensitivity and compassion. I would 100% recommend them to everyone.
Commercial Medical Escort from Funchal to London
At a very desperate time, I was fortunate enough to find SkyCare and their wonderful team. My mother had a stroke overseas. The insurance team let us down badly so I looked at finding independent services to repatriate her back to the UK. SkyCare were able to provide a detailed and transparent price breakdown within 2 hrs . They provided a new quote within 30 min when we had to adjust an element of the repatriation. My insurance service would not provide a detailed quote…
Road Ambulance from Worthing to London
A highly professional service, performed so efficiently at a moments notice, with kindness and even a little humour at such a difficult time for us. Highly recommend.
Craig and Ben were absolutely brilliant! The process was flawless and after the chaos of the incident that happened to my mum, Craig was fantastic in organizing everything so I didn’t need to worry! It went seamlessly and everyone was so kind! Best money spent to get my mum home for emergency surgery!! Hi Craig my name is Frank father of Louise (patient) & grandad of Liberty. Your company is exceptional, professional, with a wonderful caring attitude. Thank you so much for looking after my daughter. I recommend your company highly.
Superb service, from first contact to a positive result of repatriating my husband to a UK hospital, the support and care was fantastic. My husband Jim had a stroke at our house in Greece, after emergency treatment he was placed on a ward, which was awful. He had lost his speech and all movement on his right hand side. It is up to relatives to look after the patient in hospital, they only provide medical care. I was so stressed, trying to care for him…
Medical Repatriation Advice and Support
I recently spoke to Craig from SkyCare when my mum was seriously injured overseas and it looked like a medical repatriation was needed. His advice and communication was superb, helping me to navigate a market which appears to be full of brokers with misleading prices and shocking reviews. Fortunately, my mum was deemed stable enough to fly home commercially, and yet Craig still continued to provide advice even though…
Air Ambulance from Spain to London
SkyCare were beyond brilliant with us bringing my Dad back home to Wales by Air Ambulance after he suffered a major stroke in Tenerife. We were really impressed with the whole team’s professionalism and expertise from the first moment we contacted them to the day of the repatriation and even managing to reserve Dad a bed in the Stroke unit in Wrexham Hospital to avoid the delay and trauma of A&E after a very long day travelling…
Airport-to-Hospital Medical Transfer in London
Straightforward and genuine. Craig helped us get our mum safely from the airport to the hospital. Highly recommended.
Commercial Medical Escort from Boston, MA to London
SkyCare made a complex overseas transfer from Boston to London feel effortless. Craig and Sarah were outstanding — calm, professional, and always in touch. They handled everything, from visas to flight logistics, with genuine care and attention. The costs were very reasonable, but it was their empathy and support for both patient and family that made all the difference. I can’t recommend them enough.
Vietnam to London — Medical Repatriation by SkyCare.
Fantastic professional company. We couldn’t have done this without them. My friend suffered a stroke and was paralysed on the right side. Due to a technicality, his insurance wouldn’t cover repatriation, so we had to go private. If anyone is ever in the same position, I wouldn’t hesitate to recommend SkyCare. They made a stressful situation feel manageable, and I’m so grateful for their calm, capable support throughout.
France to UK — Ski Injury Repatriation by SkyCare.
Fantastic service. I was repatriated from France after a skiing accident with multiple injuries. We contacted Craig at 4am and by 10pm I was home — ground ambulance, air ambulance, and ground ambulance again. Everything went smoothly with incredible medical care and kindness. After two miserable weeks in hospital, I finally felt safe and supported. I cannot thank SkyCare enough and wouldn’t hesitate to recommend them.
Vietnam to London — Stroke Repatriation by SkyCare.
Amazing team of people. My brother had a stroke in Vietnam and the insurance company were useless. SkyCare guided me through the process, sorted everything out, and got him safely home. The whole team were fantastic, but special thanks to the medical crew — Adam and Sarah — who flew out and did an incredible job. I can’t recommend SkyCare enough for their calm, professional help in such a difficult time.
UK to Malaysia — Long-Haul Medical Repatriation by SkyCare.
If you’re in the UK looking for a repatriation company, I couldn’t recommend SkyCare enough. They arranged medical transport for my dad from London to Kuala Lumpur — a 12-hour flight. From my first message, they responded quickly and handled all documents and approvals efficiently. Huge thanks to Craig for making everything smooth and to Nurse Nav for caring for my dad the whole way home.
Spain to UK — Stroke Repatriation by SkyCare.
SkyCare were brilliant with us, helping to bring my dad home to England after he suffered a stroke in Spain. From the moment we reached out to the day of the repatriation itself, the entire team showed professionalism, compassion, and expertise. We felt fully supported and reassured throughout the process. Thank you to everyone involved — I wouldn’t hesitate to recommend SkyCare to anyone in a similar situation.
Las Palmas to UK — Air Ambulance Repatriation by SkyCare.
Thank you to Craig and Ben for organising our return home from Las Palmas. My dad was extremely anxious about the process, but everything ran so smoothly at every stage. Mum is now safe in Maidstone Hospital, and she’s just happy to be somewhere she can easily communicate. The whole experience was calm, compassionate, and professional — we really appreciate everything SkyCare did to make it seamless.
— Pete McNair (via email)
France to UK — COVID-Era Medical Repatriation by SkyCare.
From first contact to the final update confirming safe arrival, SkyCare’s care and coordination were second to none. They handled all COVID testing, documents, and border requirements with professionalism and warmth. Repatriating two elderly parents during a pandemic was daunting, but they made the process seamless — even providing journey tracking door to door. Their genuine care and clear communication reassured us at every stage. I highly recommend SkyCare for compassionate international patient transfers.
Cannot thank the team at BM Ambulance enough for getting my Dad home from Spain. Craig/Sarah/James/Emma & Danny were all absolutely amazing. It was a huge 24 hour journey and they made Mum & Dad feel comfortable and safe the entire way. I don’t think my Dad would have made it without your help. He’s still not in the best of health but at least we have him home. We definitely could not have done this without you. Thank you all involved. Amazing people offering a fantastic service. x
I would have given more than 5 stars if I could have. A big thank you to Craig, Sarah and John for the safe delivery of our much loved mum, mother in law, Nan and great grandmother from Spain after suffering a stroke.
Accreditations
International Assistance Group (IAG) accredited
AOC (Air operator certificate) #2480
British Business & General Aviation Association
European Business Aviation Association
